Refund Policy

Digital Service

Image To Music AI sells subscriptions and digital credits that can be used immediately for AI generation. Purchases are generally final after credits are delivered, a generation is started, or a billing period begins, except where applicable law requires otherwise.

Requests We Review

We may review timely requests involving duplicate charges, unauthorized transactions, a billing error, or a verified technical failure that prevented access to purchased credits. Dissatisfaction with a completed creative result, unused expired credits, account misuse, or substantial use of a plan generally does not qualify.

How to Request a Refund

Email support@imagetomusicai.com with your account email, order or invoice identifier, purchase date, and a clear description of the issue. Do not send full card details. We may request information needed to verify the payment and investigate usage.

Approved Refunds

Approved refunds are normally returned through the original payment provider. Processing time depends on that provider and the payment network. A refund may revoke related credits, subscription access, and benefits. This policy does not limit non-waivable consumer rights.